Clear enough to read before checkout.

Who you are buying from

Your seller is NIK & KY VENTURES, LLC d/b/a MOTHER PAM’S PORCHES. Your order is the package, extras, and optional pickup shown at checkout.

You are buying the materials in your package. They belong to you after installation and are not rentals.

Your booking

At checkout, you choose a package, any extras, optional season-end pickup, and a preferred installation window. Porch photos are optional for a standard package. You may send photos if you want help choosing or if your space needs additional review.

Your booking is confirmed when your first payment succeeds. A request for help without payment is not a booking.

Your preferred window is not an exact appointment. After booking, Mother Pam will review your service address, porch fit, route capacity, material availability, and preferred window. Mother Pam will then confirm your installation date and time.

If Mother Pam cannot fulfill your order at your service address or offer a reasonable installation date in your preferred window, Mother Pam will cancel the order and refund all amounts you paid.

Payments

Before you pay, checkout shows your full order, sales tax, total price, amount due now, and remaining balance. The first payment is 50 percent of the package, extras, and optional pickup, plus the portion of sales tax shown at checkout. Sales tax is calculated once for the full order. It may not be split equally between the two payments.

If you give the separate payment authorization shown at checkout, Mother Pam will save your payment method securely with Stripe and charge it once for the remaining balance. The charge is made 72 hours before your confirmed installation date and time. Choosing a preferred window by itself does not schedule this charge.

We will tell you the confirmed installation date, remaining amount, and planned charge date before the charge. If the installation date changes, we will send you the new installation date and charge date.

If the charge fails or needs verification, we will send you a secure payment link. Installation will not begin until the balance is paid unless Mother Pam agrees to another arrangement in writing.

Cancellations and refunds

You may cancel for a full refund until 11:59 p.m. Eastern Time on the third calendar day after your first payment succeeds. We do not count the day you pay. For example, if you pay on Monday, the deadline is Thursday at 11:59 p.m. Eastern Time. Your confirmation will show your exact deadline.

After that deadline, the amount you paid toward the package and extras is nonrefundable. It holds your place in the installation schedule and supports seasonal planning and purchasing.

If you cancel before the remaining balance is charged, we will cancel that unpaid balance. After the remaining package and extras balance is charged 72 hours before installation, that payment is also nonrefundable. Pickup has its own refund rules below.

If Mother Pam cancels because we cannot provide your order, we will refund all amounts you paid for the canceled order. This policy does not take away any longer cancellation right you may have under the law.

To cancel, email hello@motherpamsporches.com. We will confirm the cancellation and any refund in writing. Stopping a future charge does not, by itself, complete a cancellation or refund.

Changing the installation date

You may request one change to your preferred window or confirmed installation date at no charge. After we confirm an exact date, please ask at least 14 calendar days before that date. We cannot promise a particular replacement date because it depends on the route and seasonal availability.

A second change, or a request made with less than 14 days’ notice, may not be available. If you decide to cancel, the cancellation rules above apply.

A change Mother Pam makes because of weather or unsafe conditions is free and does not use your one requested change.

Weather and access

Mother Pam may move the installation if weather, unsafe surfaces, or another condition makes the work unsafe or likely to damage your property or display. We will offer the next reasonable route date. If that date falls outside your preferred window and you do not accept it, you may cancel for a full refund.

You do not need to be home, but please make sure Mother Pam can safely reach and use the agreed installation area. Before installation, tell us about gates, alarms, pets, parking limits, irrigation, delicate surfaces, loose steps or railings, and other property restrictions.

If we arrive and cannot complete the installation because access is unavailable, we will contact you about another date. A return trip depends on availability and may have an additional fee. We will tell you the fee before you agree to the new date. If a new date does not work and you cancel, the cancellation rules above apply.

Your package and installation

The package count includes every pumpkin and gourd piece, including large anchors, pie-size pieces, minis, and ornamental gourds. Not every piece is carving-size.

Because these are natural materials, exact varieties, colors, shapes, and sizes will vary with the harvest. Mother Pam will keep the package’s overall scale and character. A design concept shows the direction of the display, not an exact promise of particular varieties or placement.

The final setup must leave the door, stairs, handrails, and walking path usable. Your porch, the weather, wind, and safe placement determine where materials can go. Straw, botanicals, and other structural materials are included only if they are listed in your package or order. If your package cannot fit safely, Mother Pam will contact you to agree on an adjustment before installation.

Installation quality and natural materials

Mother Pam selects firm, display-quality materials and installs them with care. Please contact us if something appears damaged at installation, you think pieces may be missing, the finished display does not seem to match the package you ordered, or you think the installation may have damaged your property. If possible, email photos within 48 hours so we can review what happened. Contacting us does not mean the cause has already been decided. We will review the order, photos, installation details, and relevant conditions. If that review reasonably shows that the concern came from materials Mother Pam supplied or work Mother Pam performed, we will offer an appropriate solution. Depending on the issue, that may be adjusting the display, replacing comparable affected materials, or refunding the affected part of the order. You may still contact us if you discover a concern later. The 48-hour request does not take away any rights you have under the law.

Pumpkins, gourds, and botanicals are perishable. Their appearance and lifespan vary with their condition, weather, and wildlife. We do not guarantee a particular lifespan, squirrel protection, or season-long replacement. If you can do so safely, promptly remove anything that is leaking, moldy, collapsing, or significantly soft. You do not need Mother Pam’s permission and should not wait for scheduled pickup. Do not move anything heavy or disturb an unstable grouping yourself; keep people and pets clear and contact us for help. Routine monitoring, watering, and refresh visits are not included.

Natural materials can release moisture or leave marks on concrete, wood, paint, stone, and other surfaces. Please tell us about delicate or recently finished surfaces before installation. Mother Pam uses reasonable care when placing the display, but we cannot promise that natural materials will leave every surface unchanged. Mother Pam remains responsible for direct property damage caused by our failure to use reasonable care. This section does not take away any rights you have under the law.

Optional season-end pickup

Pickup is optional and priced separately. Near the end of the season, Mother Pam will confirm the pickup route and date. Pickup covers removal and disposal of the Mother Pam-supplied materials still in the agreed display area.

Pickup is not a rental return, ongoing maintenance, porch cleaning, raking, landscaping, or immediate removal. Customer-added decorations and materials moved to another area are not included unless we agree otherwise.

If your package is canceled before installation, pickup is canceled too. We will remove pickup from any unpaid balance and refund any pickup amount you already paid, even if your package payment is nonrefundable.

After installation, you may cancel pickup before Mother Pam confirms the season-end pickup route. We will remove pickup from any unpaid balance and refund any pickup amount you already paid. After the route is confirmed, the pickup payment is nonrefundable unless Mother Pam cancels the pickup service.

Safely discarding deteriorated pieces before pickup does not change the pickup price.

Automatic payment authorization at checkout

This authorization appears separately from your acceptance of the customer terms:

I authorize NIK & KY VENTURES, LLC d/b/a MOTHER PAM’S PORCHES to save the payment method used today securely with Stripe and charge it once for the remaining balance shown for this order, 72 hours before my confirmed installation date and time. I will receive the confirmed date, remaining amount, and planned charge date before the charge. If the confirmed date changes, the planned charge date will change too. This is not a subscription, and the saved payment method will not be used for another purchase without my permission.

Authorization version: fall-2026-one-balance-v1-2026-09-03

Photography and privacy

Photography permission is optional and separate from service approval. No address or identifying location is published without explicit permission.

Reservation contact details, service address, selections, and porch photos are used only to review, deliver, and support the requested service. They are stored privately with Mother Pam's website, email, and customer-management providers and are not sold. Reservation photos and intake records are deleted after January 31, 2027 unless they are still needed for an active service matter, a legal or accounting requirement, or separate photography permission. Porch-list contact details remain until you unsubscribe or ask for deletion. Email hello@motherpamsporches.com to request access, correction, or deletion.

The site uses Google Analytics 4 to measure page views and a small set of actions such as reservation-link clicks, form starts, and successful requests. Google Analytics may set analytics cookies. The site sends bounded page paths, campaign labels, and non-identifying service selections, but it does not send names, email addresses, phone numbers, street addresses, ZIP codes, porch photos, or payment information to Google Analytics. Google's handling of analytics data is described in the Google Privacy Policy.